Privacy policy

1. Introduction

We value your privacy and are dedicated to managing your personal information transparently, securely, and in compliance with applicable privacy laws.

This policy applies to anyone using our services, whether as a website visitor, customer, or any other type of user.

2. Key Definitions

  • Personal Information: Information that identifies, relates to, describes, or is reasonably capable of being associated with an individual.

  • Cookies: Small data files stored on your device to track and remember information about your visit to our Site.

  • Sensitive Personal Information: Data such as financial information, account credentials, precise geolocation, and health data.

  • Selling or Sharing Data: refers to disclosing data to third parties for monetary or non-monetary compensation or cross-context behavioral advertising.

3. Information We Collect

3.1. Information You Provide to Us

You may provide the following information directly:

  • Account Registration: Name, email address, phone number, and password.

  • Orders and Payments: Shipping address, billing address, and payment information (e.g., credit card details).

  • Customer Service: Information provided when you contact us, such as inquiries or complaints.

  • Feedback and Surveys: Responses to customer feedback or marketing surveys.

3.2. Information We Collect Automatically

We automatically collect certain information when you use our Site:

  • Device Information: Device type, operating system, browser type, and language.

  • Usage Data: IP address, pages viewed, time spent on our Site, and links clicked.

  • Location Data: General location derived from your IP address.

  • Tracking Technologies: Data from cookies, pixels, and similar technologies (e.g., browsing history, search terms).

3.3. Information We Collect from Third Parties

We may collect information about you from the following sources:

  • Payment Processors: Details about your transactions.

  • Advertising Partners: Data used for personalized advertising campaigns.

  • Social Media Platforms: Information from linked accounts or interactions.


4. How We Use Your Information

We use your information to:

4.1. Provide and Improve Services

  • Process payments, orders, returns, and refunds.

  • Facilitate customer service and support.

  • Enhance user experience by understanding behavior on our Site.

4.2. Marketing and Advertising

  • Deliver personalized ads through Google Ads and similar platforms.

  • Send promotional communications via email, text, or postal mail.

  • Analyze marketing campaign effectiveness.

4.3. Compliance and Security

  • Detect, prevent, and respond to fraud or illegal activity.

  • Comply with legal obligations and respond to regulatory inquiries.

4.4. SMS Communication

We may use the phone number you provide to send SMS text messages or push notifications related to our services. By providing your phone number, you consent to receive these messages.

  • The phone number and consent for SMS communications you provide will not be shared with third parties or affiliates.

  • We are committed to safeguarding your information and ensuring it is used solely for the intended purpose of delivering service-related messages.

5. How We Share Your Information

5.1. Service Providers

We share information with vendors who help operate our business, such as payment processors, delivery services, and IT providers.

5.2. Advertising Partners

Your data may be shared with platforms like Google Ads to enable tailored advertising.

5.3. Legal and Business Obligations

We may disclose information:

  • To comply with subpoenas or legal processes.

  • During business transactions, such as mergers or acquisitions.


6. Cookies and Tracking Technologies

6.1. Types of Cookies We Use

  • Essential Cookies: Enable core functionality, such as security and navigation.

  • Analytics Cookies: Gather data to improve our Site’s performance.

  • Advertising Cookies: Deliver personalized ads based on your browsing habits.

6.2. Managing Cookies

You can manage cookies through your browser settings or use opt-out tools like the Google Ads Settings.


7. Your Rights and Choices

7.1. Rights under GDPR 

Depending on your location, you may have the right to:

  • Access Data: Request a copy of the data we hold about you.

  • Correct Data: Update inaccurate or incomplete information.

  • Delete Data: Request deletion of your personal information.

  • Opt-Out: Opt-out of the sale or sharing of your data.

7.2. Advertising Opt-Outs

  • Use browser tools or Global Privacy Control signals to opt out of tracking.

  • Visit Google Ads Settings to manage personalized ads.


8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Security of Your Information

We employ industry-standard measures to protect your data. However, no security system is impenetrable. Contact us immediately if you suspect unauthorized access.


10. Children’s Privacy

We do not knowingly collect data from children under 16. Parents can contact us to request the deletion of a child’s data.

11. International Data Transfers

If you are outside the United States, your information may be transferred to the U.S., where privacy laws may differ. We use safeguards like Standard Contractual Clauses for data transfers.

12. Advertising Practices

We participate in advertising programs such as Google Ads. Your data may be used for:

  • Personalized ads based on your preferences.

  • Retargeting campaigns to show ads on other websites.

You can opt out of personalized ads through Google Ads Settings or the Network Advertising Initiative’s opt-out tool.

13. Third-Party Links and Services

Our Site may link to external websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

14. Updates to This Privacy Policy

We may update this policy periodically. Material changes will be communicated through email or notifications on our Site.

14.1. Additional SMS and Data Provisions

Contact Information:
If you have any questions or concerns regarding your privacy or this policy, please contact us at: assistant@oneinvestmentholding.com.

Data Sharing:
Your data will not be transferred to external organizations.

SMS Messaging and Opt-Out:
You have the right to opt out of receiving SMS messaging campaigns at any time. To opt out, please follow the instructions provided in the SMS message or contact us directly at the contact information listed above.

15. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.